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D3:   Governance of Information Management: The Concept of an Information Constitution (2nd ed.)
    By Paul A. Strassmann
    71 Pages
    Date Published: 12/2004

    Online Price: $14.98

Summary

"Governance" is what information management is mostly all about. Information management is the process by which those who set policy guide those who follow policy. Governance concerns power, and applying an understanding of the distribution and sharing of power to the management of information technologies.

Information management seeks to answer the same questions as those raised in politics. The management of information defines how one organizes people to achieve cooperation. With the proliferation of computers, information systems have become an inseparable element of all management acts. Only the technical aspects of such decisions can be safely delegated to computer and telecommunication specialists. Computerization is the conduct of management by other means, and therefore cannot be delegated, but must be retained as an essential managerial skill. It is the purpose of this book to convey what are some of the fundamental issues that need to be addressed by management before computerization can be seen as a safe economic bet.

Computers offer new options for creating, distributing, retrieving and preserving information. They make access to sources of knowledge easier, faster and for less cost than ever before. Computer networks now pass information directly to customers, employees, and citizens to make decisions previously requiring intermediaries. As result, old relationships are severed as new ones are created. Whenever that happens, there will be conflicts that require resolution if we are to take advantage of the enormous power of information technologies.

The resolution of these conflicting interests now requires the introduction of formal governance processes that will keep up with the accelerating rate of change both in technology as well as in competitive relationships. The US Constitution should be seen as a precedent-setting event in which superbly crafted acts of governance yielded decisive economic advantages in the global marketplace. Similarly, the institution of superior methods of organizational "information governance" should be seen as one of the prerequisites for an organization to acquire the capacity to compete in the "information age."

This work should be read as a prerequisite for its sequel that will address the specific issues how to proceed with the construction of an "Information Constitution" for an organization where computers have become the primary channel of communication with suppliers and customers as well as the key for achieving internal coordination within the organization.

Table of Contents

THE CONCEPT OF INFORMATION GOVERNANCE     7
Why "Governance"?
Scope
Content
A Discipline of Information Governance
Precursors
The Value of Separate Essays about Information Governance
WHAT IS POLICY?          14
Using Policy
Avoiding Policy Making
Governance vs. Politics vs. Policy
Policy and Success
FRAMEWORK          19
Information Governance as a Form of Information Management
Business Plan Alignment
Implementation Matters
DEFINITIONS          23
Information Management
Executive Ownership
Delegation
Information Systems
Information Technology
Stealth Technology
Technology Management Roles
ROLES          29
Information Effectiveness
Unstable Leadership
Political Realities
The Onlookers
A Long View
MAKING POLICY          35
Priorities
Policy Innovation
Conflict Resolution
Economics and Politics
Local Politics
The Totalitarian Taint
Balance of Power
The Politics of Choices
The Politics of Control
Transition Politics
Distribution of Power
SYSTEMS ARCHITECTURE AND GOVERNANCE          44
Favoring External Information Sources
Design for Complexity
Configuration Management
Lessons from History
Software as Federated Governance
Networking Choices
Hub Networking
Web Networking
THE CONCEPT OF AN INFORMATION CONSTITUTION          56
Limits
Inclusion Principles
Exclusions
Drafting a Constitution
Local Initiatives
ORGANIZATION          62
Decentralization vs. Centralization
Choices in Dividing Authority and Budgets
Distributing Tasks
FEDERATION          66
U.S. Constitutional Model
Information Constitutional Model
Layers of an Information Constitution
SUMMARY          71

Figures

FIGURE 1 - LAWS AND INSTITUTIONS MUST GO HAND IN HAND WITH THE PROGRESS
FIGURE 2 - POLICY WITHOUT GOVERNANCE
FIGURE 3 - ELEMENTS OF INFORMATION MANAGEMENT
FIGURE 4 - ELEMENTS OF INFORMATION SUPERIORITY
FIGURE 5 - THE CONTEXT OF INFORMATION MANAGEMENT
FIGURE 6 - UNPREDICTABLE LEADERSHIP 31
FIGURE 7 - CLEAR ROLES AND RESPONSIBILITIES
FIGURE 8 - SIMPLICITY IS THE CLEAREST POLICY
FIGURE 9 - THE ART OF CONFIGURATION MANAGEMENT
FIGURE 10 - VARIATIONS HOW TO DISTRIBUTE COMPUTING POWER
FIGURE 11 - AN INFORMATION HERMIT
FIGURE 12 - VIRTUAL REALITY - THE ULTIMATE HERMIT EXPERIENCE
FIGURE 13 - IF IT IS NOT WRITTEN, IT CANNOT BE POLICY
FIGURE 14 - CONFLICTS WITHIN AN INFORMATION STRUCTURE
FIGURE 15 - A FEDERATED GOVERNANCE MODEL


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